SHIPPING

We offer flat rate shipping fee of $10 on all products to the United States. We offer international shipping. We offer $15 flat rate shipping to Canada. For other countries, complete checkout and at the end of the checkout process you will automatically receive the calculated shipping cost to your country. 

DOMESTIC RATES

GROUND - $10 on all U.S orders.

EXPEDITED - $15 USD

ORDER FULFILLMENT

All items take 24 - 48hrs to process before shipping.

Orders placed Monday - Friday after 5PM EST  will begin processing the next business day and  if it’s ready to ship, it will ship in 2-3 business days, if not, it will be made-to-order for you and ship in 4-8 weeks. 

Orders are processed pending item availability and credit card verification. ANIMA IRIS will contact you via email if there are any issues with your order.

All orders ship with delivery confirmations which can be used to track your package. We are unable to provide tracking information beyond that supplied by the carrier. 

If your package is lost or damaged in transit, please email us immediately. Your satisfaction is our priority and we want to help quickly get your ANIMA IRIS to you. If you need to make a change to your shipping address, email us at irises@animairis.com as soon as possible. We can amend the address as long as the package has not left our facility. We can try to reroute a package once it has shipped but unfortunately there is no guarantee. 

Standard shipping does NOT include insurance. 

PRE-ORDER ITEMS

Shipping dates on Pre-Order items are estimates only. Goods are not guaranteed to ship on the date listed. All Pre-Order items are subject to delays and cancellations during production. Pre-ordered “RESERVE” items cannot be returned or exchanged. 

REFUSED SHIPMENTS

If an order is refused at delivery you will not be refunded shipping costs and/or any duties and taxes incurred. We strongly urge you to review your order prior to shipment.